Appointment booking
Offers free slots, books, moves and cancels appointments in line with your rules, and fills gaps from a waiting list.
Clinics & dental · AI agents
AI agents for clinics and dental practices
Book and move appointments, answer practical questions, send reminders and collect intake forms, in the patient’s language and at any time of day. Medical questions always go to your team.
Founded by Narek Maloyan and Tigran. Based in Yerevan, Armenia. Narek built the #1 agent on SWE-bench Verified (70%, May 2025).
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Marta L.WhatsApp · appointment
Example · fictionalHello, I have a cleaning on Thursday at 9:00, but I can’t make it. Can I move it?
07:58Of course, Marta. Next Tuesday at 9:30 or Wednesday at 17:00 is free with your hygienist. Which one suits you?
07:58Wednesday at 17:00, please. Also, my tooth has been hurting a bit since yesterday.
08:03I have asked our team to move you to Wednesday at 17:00, and they will confirm it shortly. I have also passed on your message about the pain, and someone will call you today.
08:03For your team
Appointment change · symptom flagged
- Cleaning moved to Wednesday 17:00, ready to approve
- Pain mentioned: call-back requested, no advice given
Names, dates and details are invented for illustration.
Typical tasks
Booking and moving appointments✦Appointment reminders✦Answering practical questions✦Collecting intake forms✦Check-up recalls✦Handling cancellations✦
Use cases
Agents for the front desk
Your reception team spends much of the day on the phone and in the inbox. These agents take the routine part.
Reminders and recalls
Sends appointment reminders and check-up recalls, asks patients to confirm and frees up slots when they cannot come.
Practical questions
Answers questions about opening hours, the prices you publish, parking, the insurers you work with and how to prepare for a visit.
Intake and forms
Sends intake and consent forms before the visit, checks they are complete and reminds patients who have not filled them in.
Careful hand-over
Recognises symptoms, urgent requests and complaints, and passes them straight to your staff with a short summary.
Example workflow
From message to appointment
An example of how a patient request can flow. Every step follows your rules.
Step 01
Patient writes
On WhatsApp, by email or in website chat, in their own language.
Step 02
Request understood
The agent checks your calendar and your rules for that treatment.
Step 03
Slot prepared
It proposes times and prepares the booking or the change.
Step 04
Staff in the loop
Anything medical is passed on at once. Your team sees a summary of every conversation.
Where the line is
Medical decisions stay with your clinicians
The agent handles
- Booking, moving and cancelling appointments
- Reminders, recalls and confirmations
- Practical questions about visits
- Collecting forms before the visit
A person stays responsible for
- Any medical advice or diagnosis
- Urgent symptoms and triage
- Treatment plans and quotes
- Complaints and sensitive situations
The agent does not give medical advice. For anything that sounds urgent, it tells the patient to contact the clinic or emergency services, using wording you approve.
What we build
What we build for clinics
Start with one part, or combine them. Everything connects to the tools you already use, where they allow it.
Patient messaging agent
Answers on WhatsApp, by email and in website chat, books appointments and passes medical questions to your team.
Front-desk admin agent
Sends reminders and recalls, collects forms and keeps your calendar tidy.
Clear clinic website
Treatments, the prices you publish, your team and opening hours as clear text, with schema.org markup and online appointment requests.
How we start
From first call to a working assistant
Step 01
A 20-minute call
You tell us where the time goes. We point out the one task an assistant could take first.
Step 02
We map one task together
We write down the steps, the rules and the moments where a person should say yes.
Step 03
Build and test in 2–3 weeks
We build the assistant, connect it to your tools and test it on real examples with you.
Pricing
Agreed per project
First assistant
Start hereOne task, one assistant. The easiest way to see if it works for you.
- A call to find the right first task
- Mapping the steps and rules with you
- Building and testing the assistant
- Going live within 2–3 weeks
You pay only if the assistant saves your team time.
Book a 20-min callFAQ
Questions we often hear
Can it work with our practice management software?
Often, but it depends on the software and the access it allows. We look at your tools on the first call and tell you honestly what can be connected and what cannot.
How is patient data protected?
Health data needs extra care. We use only what the task needs, agree with you where data is stored and who can access it, and set everything up in line with GDPR and your own policies before going live.
What happens if a patient describes symptoms?
The agent does not assess symptoms. It passes the message to your staff straight away, and for anything that sounds urgent it shows the guidance you have approved, such as calling the clinic or emergency services.
Do patients know they are talking to an assistant?
We recommend telling them. The agent can say clearly that it is an assistant, and it hands over to a person whenever a patient asks.
How long does it take, and what does it cost?
Your first assistant is ready in 2–3 weeks. The price is agreed per project after a short call, and you pay only if it saves your team time.
Let’s talk
What should your front desk stop doing by hand?
Tell us how bookings and patient messages work today. On a 20-minute call we suggest one first agent.